Privacy Policy

Success Path Mentors is an online tutoring service operated under Success Path Mentors. In this policy, “we,” “us,” and “our” refer to the organization responsible for the relevant website or tutoring service.

Privacy questions and requests can be sent to successpathmentors@gmail.com.

This policy applies to information collected through our website, inquiry and contact forms, email, messaging, scheduling, online tutoring, lesson records, payment administration, support, and related operations.

External classroom, video, payment, email, cloud, scheduling, analytics, and communication providers may have their own privacy policies. Families should review the terms of services they use.

Our services are frequently arranged for children and teenagers. Website inquiry and payment forms are intended to be completed by a parent, guardian, or authorized adult rather than independently by a child.

A parent, guardian, or authorized adult should approve service terms, arrange payment, and provide required consent when the student cannot provide meaningful consent independently.

We do not knowingly collect personal information online directly from a child under 13 without the involvement or authorization required from a parent or guardian. A child under 13 should not submit a website form or create a service request independently.

The adult arranging tutoring confirms that they have authority to provide the student information and permissions required for the service.

Families should not submit unnecessary identity documents, card numbers, passwords, immigration records, medical records, or other highly sensitive information through the website or ordinary email.

Student information is treated as sensitive and should be limited to what is reasonably needed for tutoring, scheduling, progress support, safety, payment administration, or legal obligations.

We do not use student information for targeted advertising, and we do not knowingly sell student or child personal information.

A parent or guardian may request access, correction, or deletion of a minor student’s information, subject to identity verification, legal retention requirements, and the student’s evolving capacity where applicable.

We do not knowingly sell personal information. We may share information only when reasonably needed for the purposes described in this policy.

Because tutoring is delivered online and families, tutors, and providers may be located in different countries, information may be processed or stored outside the person’s province, state, or country.

Information processed in another jurisdiction may be subject to the laws and lawful-access rules of that jurisdiction. We take reasonable steps to select and manage providers appropriate to the service and information involved.

We retain information only as long as reasonably necessary for the purpose for which it was collected and for legitimate legal, tax, accounting, payment, quality, safety, complaint, and dispute-resolution needs.

Retention periods vary by record type. Inquiry messages may be retained for follow-up, while transaction and invoice records may need to be kept longer.

When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it, subject to backup cycles and legal restrictions.

Detailed instructions for submitting a deletion request are published at /en/data-deletion and /ar/data-deletion. Requests may also be sent to the contact email shown on this page.

We use administrative, technical, and organizational safeguards intended to protect information against loss, theft, unauthorized access, disclosure, copying, use, or modification.

No internet, email, video, or storage system is completely secure. Families should protect devices and login information, avoid publishing lesson links, and report suspected unauthorized access promptly.

The website may use essential cookies and similar technologies for language selection, security, forms, performance, and basic functionality. Analytics or marketing technologies should be used only with the notice or choice required by applicable law.

Embedded content, including video providers, may receive technical information when content loads or is played. Browser settings and available consent controls can be used to manage certain cookies.

Depending on applicable law, an individual or authorized parent or guardian may request access to information, ask for inaccurate information to be corrected, withdraw consent, object to certain uses, or request deletion.

We may need to verify identity and authority before responding. Some records may be retained or withheld when permitted or required by law, including information related to payments, legal claims, safety, another person’s privacy, or confidential business information.

Requests may be submitted to successpathmentors@gmail.com. Please describe the person involved, the type of record, and the requested action without sending unnecessary sensitive identification documents.

We may send communications needed to respond to an inquiry, coordinate lessons, confirm schedules, administer payments, provide support, or communicate a policy or service change.

Promotional electronic messages will be sent only as permitted by applicable law. They should identify the sender and provide an appropriate unsubscribe method. Necessary service communications may continue while tutoring is active.

We review suspected privacy or security incidents and take steps appropriate to the circumstances. Where required, we may notify affected individuals, providers, regulators, or authorities.

A privacy concern or complaint can be sent to successpathmentors@gmail.com. We may request information needed to verify identity, understand the issue, and respond.

We may update this policy when services, technology, providers, business practices, or legal requirements change. The revised version will show a new last-updated date.

When a change is significant, we may provide additional notice or request new consent where required.